The contents of the First Aid For Everyone website, such as text, graphics, images, and other material contained on the First Aid For Everyone Site (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
First Aid For Everyone is not responsible or liable for any diagnosis made by a user based on the content of the First Aid For Everyone website.
First Aid For Everyone is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites.
Always consult your own GP if you’re in any way concerned about your health.
Our privacy policy
- How and why we collect Personal Data
- Non Personal Data Collection
- How long we keep your Personal Data
- Who we share your data with
- Is your Personal Data secure
- Marketing
- Your rights under GDPR
This is the Data Protection Policy of First Aid For Everyone. This document explains how we collect and process your personal data.
When you’ve read this, you should be able to understand how and why we collect your personal data on this website, how long we keep it and your rights with respect to any personal data that we hold.
Please note that we will never share your personal details with anyone else for the purpose of marketing. And we will only market to you if you have explicitly consented for us to do so.
If you have any questions, or want to exercise your rights under the GDPR, please refer to the email/physical address supplied at the end of this document.
How and why we collect Personal Data
We collect personal data from you when you request information from us, when you enrol on a course or make a payment online or when you use the contact form on the website.
We will also collect personal data when you opt in and consent for marketing purposes. We may collect your name, email address and telephone number.
To assist you with your requests/enquiries the data we collect on the contact form is your name , and email address. This allows us to communicate with you. If you additionally agree to us marketing to you, we use your name and email to provide you with news and updates relevant to your First Aid.
To process payment and enrolment on courses, the data we collect is your name, email address, home address, telephone number, PPS number (QQI courses only) and PayPal or credit/debit card details. This allows us to process payment and continue to communicate with you or send you important information.
Non Personal Data Collection
We use Cookies for various tasks on the website. Some of these are essential, such as the functionality of our website software, but other cookies such as Google Analytics can be turned off if you wish.
There are two types of cookies used on the First Aid For Everyone website:
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies are deleted when you close your browser.
Performance or Analytical Cookies
These cookies collect information about how visitors use our website. We use Google Analytics to track anonymized usage statistics for the site. This data is used to analyse how frequently people visit the site, how the website is found and which pages are most frequently viewed. These cookies don’t collect information that identifies a visitor. This information is combined with data from thousands of other users to create an overall view of website use and is never identified individually or personally. These cookies are only used to identify ways to improve the website.
To opt out of being tracked by Google Analytics across all websites please visit: http://tools.google.com/dlpage/gaoptout.
For more information about Google Analytics, and the cookies it sets, please visit:
https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
Enabling/Disabling Cookies
Most browsers automatically accept cookies. You have the ability to accept or decline cookies or request that you be warned when a website is trying to install a cookie. This can be done by modifying the settings in your browser. Please note that disabling cookies may affect the functionality of some parts of this website.
For more information about managing cookies and how to stop cookies being installed visit http://www.allaboutcookies.org/manage-cookies/
How long we keep your Personal Data
Contact Form
We routinely delete all email and personal data collected from contact forms 24 months after your last communication with us.
Email Marketing
Your name and email address are kept on our Email Campaign system until you unsubscribe. Once you unsubscribe, this data is deleted. However, we may still hold your personal data from emails, or on other systems – eg Database and Accounting software.
Course Booking
If you have booked a course on the website, we keep the data you submitted, except for credit card details which we don’t store, for 24 months following your course completion. Please note all course participants must be 18 or over to submit any personal data on this website.
If you are under 18, you must get your parent’s or guardian’s permission before submitting personal data via enquiry forms on our website.
Non personal data
The data collected for our use via Google Analytics is kept for 36 months.
Who we share your data with
Data collected by our contact form is used solely for the purpose of communicating with you. Where applicable, relevant personal data will be given to an examination body who will request this data in order to verify, document, accredit and/or send on to you your official certifications.
When you make any online payment your credit card details and payment are linked directly to our payment partner PayPal. Please see their security statement here.
Is your Personal Data secure?
Your personal data resides in the EU and is secured using the most up to date and modern technology. Bear in mind that no system is fool proof. If there’s ever a breach, and we hope that never happens – you’ll be notified by us in 72 hours.
Marketing
We will NOT share your personal data with anyone for the purposes of them marketing to you. And we will only market to you if you have explicitly consented for us to do so and have chosen to OPT in to receive information from us.
From time to time we will send you newsletters, offers and information on upcoming courses we offer via email. You can choose to OPT OUT of this communication at any time should you wish.
Your Rights under the General Data Protection Rules (GDPR)
- You have the right to retrieve a copy of your personal data in machine readable format
- You have the right to transfer your data to another provider
- You have the right to request the removal of your data (“right to be forgotten”)
- You have the right to request a restriction from processing your data.
- You have the right to withdraw your consent to our use of your personal information at any time
- You have the right to have your request dealt in 30 days of receipt
If you wish to exercise any of the above by writing to us at our registered office:
First Aid For Everyone
42 Corbawn Drive
Shankill
Co. Dublin
Or by emailing us at
info@firstaidforeveryone.ie
In the above circumstances, we may need to request specific information from you to help us confirm your identity and ensure your right to access the Personal Data (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
You may lodge a complaint with respect to our processing of your information. The local Supervisory Authority is the Office of the Data Protection Commission with an address at Canal House, Station Road, Portarlington, Co. Laois.